- free repair or free replacement;
- in some cases, a price reduction or full reimbursement.
What to do if you receive non-conforming goods
- Contact the seller as soon as possible to report the issue;
- Provide proof of purchase, such as a receipt, invoice, or bank statement.
To make a claim on an order placed with Jennifer Meyer, contact us at shop@jennifermeyer.com.
For more information on your rights in a specific country, visit europa.eu/youreurope/guarantees.
Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see a GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.
