Orders are processed pending item availability and credit card verification. Our team will contact you via email if there are any issues with your order. Most of our jewelry can be custom ordered in white or rose gold. While pricing typically remains the same, custom orders require a production lead time of 4–6 weeks. To inquire about a specific piece or to place an order, please reach out to us at shop@jennifermeyer.com — our team will be happy to assist you!
All domestic jewelry orders ship via UPS and require a signature upon delivery. We are unable to ship to PO Boxes.
All fragrance orders are shipped with UPS Ground service. We are unable to send expedited shipments containing the Eau de Parfum, and international shipping is not available at this time.
Orders placed Monday–Friday before 12PM EST will begin processing that day and will ship within 2–3 business days.
Orders placed Monday–Friday after 12PM EST will begin processing the next business day and will ship within 2–3 business days.
Please note that UPS does not deliver on Sundays, and our team does not process or ship orders on Saturday, Sunday, or company-observed holidays. Saturday delivery is available on non-holiday weekends for eligible orders using qualifying UPS services.The following holidays are observed:
• New Year's Eve
• New Year's Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
To check the status of your order please email us and be sure to include your order number. You can expect a customer service representative to get back to you with a status update within 24 hours, Monday - Friday.
International Shipping:
We ship via DHL and all rates and duties are calculated at checkout. Please enter your shipping address at checkout to determine shipping and duty costs. As with domestic Jennifer Meyer orders, international shipments will also require a signature upon delivery. We cannot guarantee arrival dates of International orders due to the rigorous customs process that some orders incur.
Delivery
We’re excited to offer same-day delivery with SHIPSI in select areas of Los Angeles for a flat rate of $50. If you’re within the SHIPSI delivery radius, the option will automatically appear at checkout.
Not within range? No problem. Our team can also assist with deliveries throughout the greater Los Angeles area. For custom delivery options, please contact us at shop@jennifermeyer.com .
